The promotional code entitles you to enjoy various promotions and exclusive offers. Our promotional code is usually made up of letters and numbers, it will appear in online adverts and in certain emails that we will send you.

We are updating our offers monthly, and they constantly change with new meds or if we are able to buy ourselves at discounted prices. If you do not see the offer on our website any more then it means the meds we had that price are not available to us anymore.

Our website is secured with SSL, a high-level security protocol that protects your personal data, including your card details. So you can be sure that your data will be completely protected in every purchase.

For more information on the use of your personal data, please read our Privacy Policy.

According to our “Price Guarantee”, we promise to refund the difference plus 10% if you have purchased a product from us and then found an identical product elsewhere.

Orders placed before 15:00cet Monday through Friday will be processed within 48 hours.

Delivery time for standard service is: 5-10 working days.

In some cases you will receive a tracking number direct to your email.

If you have ordered more than 1 item and 1 of those items is out of stock we will hold the order till all items are available to ship.

If you have seen no movement after 14 days on the tracking, please contact us ONLY on or after the 14 days.

Please do not send multiple emails asking about a late or lost order as our system thinks we are being spammed and puts the multiple emails in the Junk Folder.

During Festive holidays some orders will take longer than usual.

If you have any questions about our website or our products, please contact us atinfo@healthwordforyou.com Our operating hours are from Monday to Friday, from 10.00 to 15.00 cet.

Please be aware with the high numbers of emails we receive each day it could take some time to get back to you.